My Facebook has been hacked and taken over and I don’t know what to do . They have chan...

GetHuman-ybaby's customer service issue with Facebook from September 2018

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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ybaby's own words
My Facebook has been hacked and taken over and I don’t know what to do . They have changed everything on my account even name. **I’m happy to send you my identification or anything to remove the account because I have my private photos and information. **I have tried everything to retrieve my account the has changed everything. **Please help me . **My Facebook name was melana Dall and they have changed it to Yazan Alkhalaileh. **The email I used to open this account was ******@***.com**I have no passwords on any account anymore . **Please help me
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Customer service issue
Reported by GetHuman-ybaby
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-ybaby started working on this issue
Sep 19th, 2018 11:03pm