My Facebook has been hacked and taken over and I don’t know what to do . They have chan...

GetHuman-ybaby's customer service issue with Facebook from September 2018

3 views
 | 
146868 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-ybaby's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-ybaby may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ybaby's own words
My Facebook has been hacked and taken over and I don’t know what to do . They have changed everything on my account even name. **I’m happy to send you my identification or anything to remove the account because I have my private photos and information. **I have tried everything to retrieve my account the has changed everything. **Please help me . **My Facebook name was melana Dall and they have changed it to Yazan Alkhalaileh. **The email I used to open this account was ******@***.com**I have no passwords on any account anymore . **Please help me
GetHuman-ybaby did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ybaby fixed the problem
We are waiting for GetHuman-ybaby to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-ybaby fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-ybaby
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 146868 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ybaby started working on this issue
Sep 19th, 2018 11:03pm