My ex husband hacked into my account and changed the password. I've been trying to chan...

GetHuman-woodty's customer service issue with Facebook from September 2018

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The issue in GetHuman-woodty's own words
My ex husband hacked into my account and changed the password. I've been trying to change it again and I have access to bother the email and phone number on file to do so. I keep getting a code to change the password but when I enter the code it tells me I've entered too many and to try again later. The email address on file is *****@***.com. Please fix my account so I can change the password.
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Customer service issue
Reported by GetHuman-woodty
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 146824 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-woodty started working on this issue
Sep 19th, 2018 10:22pm