The business I work for hasn't been able to get any ads approved on Facebook for the pa...

GetHuman1167499's customer service issue with Facebook from September 2018

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The issue in GetHuman1167499's own words
The business I work for hasn't been able to get any ads approved on Facebook for the past couple months, mainly we can't boost any ads that we post. Facebook keeps telling us that our posts don't go along with their ad policies and says we are trying to post political posts. However, we are just a Chiropractic clinic and we never post anything political. We only post things about our clinic, which would consist of chiropractic, acupuncture, massage services, etc. We have tried to appeal several times, but nothing ever comes of it, just facebook telling us that we don't follow policy guidelines. We've tried just posting a couple words or just an image, but we are never allowed to boost posts. We have been boosting posts through Facebook for several years now, but all of a sudden these past couple months, no matter what we try, Facebook won't approve our stuff. Our massage therapists are able to post and boost if they do it completely not associated with our business or business page, but if they ever try to tag the business or anything like that then once again they can't boost. I'm not sure if the problem is with our actual business page or with my boss' personal page, since they are linked by the same email address but we have literally tried everything we can think of besides just completely starting a new page for our business, which we really are trying to avoid.
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Customer service issue
Reported by GetHuman1167499
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1167499 started working on this issue
Sep 19th, 2018 7:52pm