Hi, I manage the Facebook and Instagram account for the company I work for called Swimw...

GetHuman1166686's customer service issue with Facebook from September 2018

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Help with my Facebook issue
GetHuman1166686's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1166686 will want to follow the link below to head to their help center. We will check on GetHuman1166686 later to make sure it's all set or try to help escalate.
The issue in GetHuman1166686's own words
Hi, I manage the Facebook and Instagram account for the company I work for called Swimways. We have a verified account on Facebook but need a verified badge on our Instagram due to impersonation accounts. We would like our followers to know that our Instagram account is the legitimate company headquarters profile. I have submitted a request to verify the Instagram page but was wondering if there is an easier way to get the page verified since we are already verified on Facebook.
GetHuman1166686 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1166686
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 146503 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1166686 started working on this issue
Sep 19th, 2018 5:35pm
GetHuman1166686 shared this issue with friends on Facebook
Sep 19th, 2018 5:36pm