Dear sir*madam**My facebook account registered under the email address *****@***.com ha...

GetHuman-laurafac's customer service issue with Facebook from September 2018

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The issue in GetHuman-laurafac's own words
Dear sir*madam**My facebook account registered under the email address *****@***.com has been temporarily blocked, and I believe wrongfully so. **I received a notification stating:**"You're temporarily blocked from posting on facebook for the next ** hours, because it looks like you posted a photo or video that doesn't follow Facebook Statement of Rights and Responsibilities.*In many countries, it's illegal to make, share or knowingly have images of anyone under the age of ** involved in sexually explicit acts or behavior. This includes nudity."**Now as I'm sure you can understand this sort of accusation is very worrying to me, especially since I haven't posted anything that could even be mistaken for content of this nature. I am struggling to contact facebook to let them know this is a mistake, and I would very much appreciate some response regarding the matter and some clarity as to what it is that I have supposedly posted? **I am ** weeks pregnant and unwell, home alone and facebook messenger is my main form of communication, so that fact as well as the severity of the accusation is causing me a considerable about of anxiety right now and this matter needs to be resolved and explained to me immediately.***Laura Tomkins.
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Customer service issue
Reported by GetHuman-laurafac
Sep 19th, 2018 - 6 mons ago
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GetHuman-laurafac started working on this issue
Sep 19th, 2018 2:23pm