I got a notification on my phone yesterday that someone was trying to access my account...

GetHuman-jmhawtho's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-jmhawtho's own words
I got a notification on my phone yesterday that someone was trying to access my account though an unknown source. I immediately went to my Facebook app and it said my session had expired and to login again. So I used my email and password I've had for a long time. And it said my password was invalid. I have tried all the steps. The email I use to sign in I doubt even works anymore. I've had the same Facebook since *********. I have since changed emails but stupidly never updated it on my Facebook. Never thought I'd have these issues I guess. I attempted to log into the email but it won't let me in there either because it's also register to "recovery" sources that I no longer have access to. *I attempted also to sign in with my phone number and still have same password issues. *I would like to have this matter resolved. The last thing I want to do is make a new Facebook. I promise I am who I say I am, I will provide whatever proof is necessary.
GetHuman-jmhawtho did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-jmhawtho
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 146204 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jmhawtho started working on this issue
Sep 19th, 2018 1:07pm
GetHuman-jmhawtho shared this issue with others over email
Sep 19th, 2018 1:08pm
GetHuman-jmhawtho indicated the issue is not fixed yet.
Sep 19th, 2018 1:09pm