Hello, please my account was hacked and the password was changed, then the hacker chang...

GetHuman-meetfran's customer service issue with Facebook from September 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-meetfran's own words
Hello, please my account was hacked and the password was changed, then the hacker changed my profile details to Chris Young, pretending to be the famous singer, I used my brother’s Facebook account to report the hacker and now the account has been taken down but I really need to get my account back. My email is *****@***.com and the phone number associated with the account is ***************I can provide the last password I remembered upon request. Thanks. I hope to hear from you soon.*I’ll provide my brother’s email below as the hacker was able to hack my yahoomail as well.
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Customer service issue
Reported by GetHuman-meetfran
Sep 19th, 2018 - 6 mons ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-meetfran started working on this issue
Sep 19th, 2018 10:21am