My facebook account got hacked. I had to change the password. I lost access to the FB a...

GetHuman1164047's customer service issue with Facebook from September 2018

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1 following
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1164047's own words
My facebook account got hacked. I had to change the password. I lost access to the FB account, as I no longer had access to my old childhood email. I therefore had * friends give me codes and I changed the email, set a new password, but I now get a message saying the email must be validated. I didn't get an email, and when I "click here to resend", I get an error message saying Try again later. I've tried for over a week, and the abuser is posting things on my FB wall... I have no access... I need help - please.
GetHuman1164047 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1164047
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 145765 others
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GetHuman1164047 started working on this issue
Sep 19th, 2018 2:47am