My facebook account got hacked. I had to change the password. I lost access to the FB a...

GetHuman1164047's customer service issue with Facebook from September 2018

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1 following
Help with my Facebook issue
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GetHuman1164047's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1164047 will want to follow the link below to head to their help center. We will check on GetHuman1164047 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1164047's own words
My facebook account got hacked. I had to change the password. I lost access to the FB account, as I no longer had access to my old childhood email. I therefore had * friends give me codes and I changed the email, set a new password, but I now get a message saying the email must be validated. I didn't get an email, and when I "click here to resend", I get an error message saying Try again later. I've tried for over a week, and the abuser is posting things on my FB wall... I have no access... I need help - please.
GetHuman1164047 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1164047
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 145765 others
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GetHuman1164047 started working on this issue
Sep 19th, 2018 2:47am