The other day we reported an account on Facebook for pretending to be someone else. Sam...
GetHuman1164001's customer service issue with Facebook from September 2018
Help with my Facebook issue
The issue in GetHuman1164001's own words
The other day we reported an account on Facebook for pretending to be someone else. Same name, profile photo and cover photo. ‘Marion Ashworth’ they then started adding her of the accounts friends. This account was then shortly removed after lots of reporting. Now the day after the original account for Marion Ashworth has also been removed! This is so devastating as it’s our mums account who passed away recently! It has all of our photos, messages, memories all on there that we as a family view daily. It’s a huge part of our grieving process and such a comfort. How do we get this back?! I need someone to look into this ASAP. It’s hugely important to myself and my family.
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