Hi my name is jenny serrano and my account was haked by my husband who i am now divorci...

GetHuman1163638's customer service issue with Facebook from September 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1163638's own words
Hi my name is jenny serrano and my account was haked by my husband who i am now divorcing for domestic violence i was beat by him to get my acount email and pasword as well as recovery email he has been posting personal information about me on that account and has been exposing personal things that have been afecting my personal life he changed my name and put a fake name (alxandra gastelum) he has sent my friends threating mesages and has sent mesages to people acting like it is me friends and family have reported this profile and nothing has been done the email to this acount used to be *****@***.com pasword was (Cochorit**) witch was changed after he gained acces he has posted personal things to expose me and has mentiones my actual name on it (jenny serrano) please i ask for this profile to be deleted or to be returned to me as it is posting personal information that is affecting me..hope to heer soon
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Customer service issue
Reported by GetHuman1163638
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1163638 started working on this issue
Sep 19th, 2018 12:34am