My account Chloe Estelle received a notification saying "You're temporarily restricted...

GetHuman-goofygal's customer service issue with Facebook from September 2018

145575 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-goofygal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-goofygal's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-goofygal will want to follow the link below to head to their help center. We will check on GetHuman-goofygal later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-goofygal's own words
My account Chloe Estelle received a notification saying "You're temporarily restricted from seeing some profiles until September ** at *:** PM." The description said this is used for accounts thought to be run by computers posing as a real person. I am not a computer. I am a real person. I don't understand why I was mistaken for a computer or how to undue this. I am really frustrated.**I sent an Appeal that just read "I am not a computer." I'm not sure what else I was supposed to write. When will I hear back? This is very unfair. Please lift the restriction.**Link - https:***chloe.carrier.*
GetHuman-goofygal did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-goofygal fixed the problem
We are waiting for GetHuman-goofygal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-goofygal fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-goofygal
Sep 18th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 145575 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-goofygal started working on this issue
Sep 18th, 2018 10:50pm