So I went on messenger when all of a sudden it kicks me out and tells me my account was...

GetHuman1163105's customer service issue with Facebook from September 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1163105's own words
So I went on messenger when all of a sudden it kicks me out and tells me my account was no longer in session so I tried logging back in and it kept saying my password was wrong but I hadn’t changed it in a while so I go to try and recover my password but the email address and the phone number that was in my account I no longer have access to since it is an old number and as I was doing so it also told me I had changed my password an a hour and all of this happened around *:** pm and an hour ago was around * pm . If you can please just give me my account back or take down the account I’d really appreciate it, thank you. *Sincerely Briana .
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Facebook

Customer service issue
Reported by GetHuman1163105
Sep 18th, 2018 - 6 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1163105 started working on this issue
Sep 18th, 2018 10:30pm