So I went on messenger when all of a sudden it kicks me out and tells me my account was...
GetHuman1163105's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman1163105's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1163105's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1163105 will want to follow the link below to head to their help center. We will check on GetHuman1163105 later to make sure it's all set or try to help escalate.
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1163105's own words
So I went on messenger when all of a sudden it kicks me out and tells me my account was no longer in session so I tried logging back in and it kept saying my password was wrong but I hadn’t changed it in a while so I go to try and recover my password but the email address and the phone number that was in my account I no longer have access to since it is an old number and as I was doing so it also told me I had changed my password an a hour and all of this happened around *:** pm and an hour ago was around * pm . If you can please just give me my account back or take down the account I’d really appreciate it, thank you. *Sincerely Briana .
GetHuman1163105 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1163105 fixed the problem
We are waiting for GetHuman1163105 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.