My name is Michael Thomas and it has recently been brought to my attention that permiss...

GetHuman1163002's customer service issue with Facebook from September 2018

145538 similar
0 following
Help with my Facebook issue
GetHuman1163002's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1163002 will want to follow the link below to head to their help center. We will check on GetHuman1163002 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1163002 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1163002's own words
My name is Michael Thomas and it has recently been brought to my attention that permission has been given to someone else to access my disabled facebook account to advertise ray ban sunglasses. As this account was disabled doesnt that mean someone on your end has to be behind it? I am very concerned about this please have someone contact me. I have given you the courtesy of being the first party involved in resolution. Thank you for your time.
GetHuman1163002 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1163002 fixed the problem
We are waiting for GetHuman1163002 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1163002 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1163002
Sep 18th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 145538 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1163002 started working on this issue
Sep 18th, 2018 10:08pm
GetHuman1163002 shared this issue with your circles on Google+
Sep 18th, 2018 10:10pm