My name is Michael Thomas and it has recently been brought to my attention that permiss...
GetHuman1163002's customer service issue with Facebook from September 2018
Help with my Facebook issue
GetHuman1163002's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1163002 will want to follow the link below to head to their help center. We will check on GetHuman1163002 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1163002 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1163002's own words
My name is Michael Thomas and it has recently been brought to my attention that permission has been given to someone else to access my disabled facebook account to advertise ray ban sunglasses. As this account was disabled doesnt that mean someone on your end has to be behind it? I am very concerned about this please have someone contact me. I have given you the courtesy of being the first party involved in resolution. Thank you for your time.
GetHuman1163002 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1163002 fixed the problem
We are waiting for GetHuman1163002 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.