I was using my Facebook account around **: ** on September **th I logged out for about...

GetHuman-atroup's customer service issue with Facebook from September 2018

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The issue in GetHuman-atroup's own words
I was using my Facebook account around **: ** on September **th I logged out for about an hour and a half I went to log back into my account and it wouldn't let me in I called a number that I thought was Facebook and they told me that I needed to get a Google Play card in order to retrieve my account would appreciate if there is a way to recover my Facebook account
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Facebook

Customer service issue
Reported by GetHuman-atroup
Sep 18th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License