I no longer have access to my old email address that is connected to my Facebook accoun...

GetHuman1160057's customer service issue with Facebook from September 2018

5 views | 144925 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1160057's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1160057's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1160057 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1160057 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1160057's own words
I no longer have access to my old email address that is connected to my Facebook account. However I have used auto login for the last seven years and do not remember my password. Every time they send a code to reset my password, they send it to my old email address which I have no access to. I need to have some information come to I no longer have access to my old email address that is connected to my Facebook account. However I have used auto login for the last seven years and do not remember my password. Every time they send a code to reset my password, they send it to my old email address which I have no access to. I need to have some information come to *****@***.com. I cannot to do anything until I can recover my password, but there is no way for me to get to it. Very frustrating

GetHuman1160057 did not yet indicate what Facebook should do to make this right.

How GetHuman1160057 fixed the problem

We are waiting for GetHuman1160057 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1160057 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1160057
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 144925 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1160057 started working on this issue
Sep 18th, 2018 1:55pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers