is advertising on FB and say they provide customer support but do not respo...

GetHuman1161549's customer service issue with Facebook from September 2018

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The issue in GetHuman1161549's own words is advertising on FB and say they provide customer support but do not respond in a timely msnner. It appears all they are doing is taking customers money and not providing any answers to customers questions for either pre or post sales. I wanted to cancel my order but they will not respond so I can cancel..Misy company's gave true customer support and respond to customers questions in a timely manner. They posted Sept **th the order shipped but the. Shipper DHL days the package is still at the company. Who has time for games...appatently poor customer service...or perhaps just poor company...
GetHuman1161549 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1161549
Sep 18th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 145297 others
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GetHuman1161549 started working on this issue
Sep 18th, 2018 6:05pm