I'm not sure what has happened but I am unable to login, and I am also unable to create...

GetHuman1159247's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1159247's own words
I'm not sure what has happened but I am unable to login, and I am also unable to create a new password in order to login. (It keeps bumping me out) An email said that there was some suspicious activity from a place that I don't live by but never gave me the option to respond and didn't offer any solutions. I would very much like to know how to proceed in order to get this problem resolved and be able to access my account. If for some reason something I did that went against the company standards, I'd like to know so that I have at least a time frame in mind and I know what's wrong. I may have inadvertently pressed some buttons or settings that affected my account. In any event I would very much appreciate getting some feedback on how I can correct the issue and resume Facebook. My email address is *****@***.com. **Sincerely, Britt Nadler

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Facebook

Customer service issue
Reported by GetHuman1159247
Sep 18th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 144681 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1159247 started working on this issue
Sep 18th, 2018 8:08am
GetHuman1159247 shared this issue with your circles on Google+
Sep 18th, 2018 8:09am