Please allow Facebook group of any size to revert their privacy settings from secret to closed
GetHuman-djelsyd's customer service issue with Facebook from September 2018
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The issue in GetHuman-djelsyd's own words
Revert privacy setting of a Facebook group from secret to closed ... In a panic, an admin member of a Facebook group named “Nou banne vieux dialogues morisien (old mauritian sayings)” who thought the group was under attack from hackers has inadvertently changed the group privacy to secret and we need to change the group privacy back to closed but are unable to as we have five thousand plus members. We need to revert back to “closed group” as the group will otherwise die out, which will be a shame. The group functions on new members joining and contributing new content... Now that the group is no longer visible, the group is doomed to fail. Please help us to revert the group back to “closed group” rather than “secret group”. We would also like to appeal to Facebook to allow groups of any size to be able to change their privacy settings back and forth as necessary rather than just to a more restrictive setting. Thank you so much for your understanding and compassion.
Not being able to switch to a less restrictive privacy setting is killing off the group and I’m sure many other groups are failing too because of this same issue.
To be able to revert the privacy setting of a Facebook group from secret to closed.
I have been a member of Facebook since **** and I cannot understand why there is no longer any way for members to communicate their difficulties directly to Facebook.
As the Facebook group has more than five thousand members, Facebook does not offer any options to reverse the privacy setting from “secret” to a less restrictive one.
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