We had $***.** taken out of our bank and do not know why. I have reported it twice and...

GetHuman1155758's customer service issue with Facebook from September 2018

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The issue in GetHuman1155758's own words
We had $***.** taken out of our bank and do not know why. I have reported it twice and still have not been able to get any help in resolving the issue. (DEBIT CARD PURCHASE*Purch FACEBK JSFQGHN*P* ***-******* CA INB*** ********* ***** **:**)*Please refund the $***.**. I would like to get this resolved today! ***I am an editor on Your Own Auto Sales facebook. We recently noticed a charge on our bank statement that no one authorized. No ads have ran. I reported this a week ago and still have not heard anything of what the charge is and why. I am needing an answer of what it is about now, not three weeks from now. I am also needing a refund for $***.**. Please when you reply to this make sure I can reply back to you. I am needing to get this resolved. I do not want it looked at, closed and forwarded to someone else, it needs to stay open until resolved. Thank you for your help. Becky

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Customer service issue
Reported by GetHuman1155758
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 143905 others
0 customers following this


GetHuman1155758 started working on this issue
Sep 17th, 2018 5:18pm