Some one hacked a friends account who then pretended she was my friend. Her name is Mar...

GetHuman-lizjackm's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lizjackm will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lizjackm can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lizjackm's own words
Some one hacked a friends account who then pretended she was my friend. Her name is Marilyn Peterson and she claims to be a former executive at FB. She is running a scam telling people they have won $**K from FB, getting them to send money to pay for shipping costs to get a check and then nothing happens. I am out $***.** because of this scam. The only reason I went along was because I had no idea she was impersonating my friend on FB. Now I can't get my $*** back and I had to change bank accounts and passwords to both the bank and FB. I would like to have my money back and was hoping after looking into this you could possibly help. This Marilyn Peterson also claimed to work directly with the CEO and that this winning money was coming from him directly. Thank you for taking the time to investigate this.

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Facebook

Customer service issue
Reported by GetHuman-lizjackm
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 143723 others
0 customers following this

Timeline

GetHuman-lizjackm started working on this issue
Sep 17th, 2018 3:05pm

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