My account is temporarily locked

GetHuman-aragosmf's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aragosmf will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aragosmf can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-aragosmf's own words
I was trying to log in on my own account ... My account is TEMPORARILY LOCKED*How can i unlock my facebook account, it happens when i was trying to open my account and i can't remember my password i tried it several times, then I decided to click the forget password button so that facebook will send a password reset then When I change it and tried to log in again the "Confirm your Identity" *Just pop up! And I click it to get started then it shown also the "Your account is Temporarily locked" and then I am clicking the "Continue" button,BUT There is no other options whenever i click the continue button nothing is appearing it iS just going back to continue menu and nothing happened , it is not continuing it is only staying on the page where there is " your account is temporarily locked" please help me back my account and how can i resolved this, thank you in advance *Please help me retrieve and unlock my account**My account link is *https:**www.facebook.com*sha.arago.*
This is really frustrating because I have a lot of friends there and contacts that is private and I cannot add them again since my facebook account is in private settings
They could make this right away ,i badly need my account back
Over a year
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Facebook

Customer service issue
Reported by GetHuman-aragosmf
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 143354 others
0 customers following this

Timeline

GetHuman-aragosmf started working on this issue
Sep 17th, 2018 8:54am

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