My account has been hacked *I can’t login*Once Facebook emails a code *I change my pass...

GetHuman1152614's customer service issue with Facebook from September 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1152614's own words
My account has been hacked *I can’t login*Once Facebook emails a code *I change my password and then it askes for a code from the code generator *Over and over and over*If I can’t access my account how am I going to open Facebook to generate a code?
GetHuman1152614 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1152614
Sep 16th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 143041 others
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GetHuman1152614 started working on this issue
Sep 16th, 2018 11:36pm