I went to apple to have my phone looked at because I was having trouble with certain ap...

GetHuman-katedavi's customer service issue with Facebook from September 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-katedavi's own words
I went to apple to have my phone looked at because I was having trouble with certain apps. I went to reinstall Facebook and I couldn’t find my account, so when my contacts were synched it said to add friends which I was doing and it created a second Facebook account I tried to delete the second one but could not therefore Facebook or someone thought I was impersonating me when it was me the whole time now my account is disabled and I would like to get it reenabked as soon as I can, as for I talk to my friends and family through it and my church group. I filled out the appeal form and sent a picture of my drivers license to prove it’s me. My name is Kate Davidse my phone number is( ***) ***-**** and my birthday is *-**-** I have not received any email about this issue and I would like it fixed ASAP. How can I get my account enabled again?

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Facebook

Customer service issue
Reported by GetHuman-katedavi
Sep 16th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 142962 others
0 customers following this

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GetHuman-katedavi started working on this issue
Sep 16th, 2018 9:52pm