I went to apple to have my phone looked at because I was having trouble with certain ap...
GetHuman-katedavi's customer service issue with Facebook from September 2018
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Before contacting them, items GetHuman-katedavi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-katedavi's own words
I went to apple to have my phone looked at because I was having trouble with certain apps. I went to reinstall Facebook and I couldn’t find my account, so when my contacts were synched it said to add friends which I was doing and it created a second Facebook account I tried to delete the second one but could not therefore Facebook or someone thought I was impersonating me when it was me the whole time now my account is disabled and I would like to get it reenabked as soon as I can, as for I talk to my friends and family through it and my church group. I filled out the appeal form and sent a picture of my drivers license to prove it’s me. My name is Kate Davidse my phone number is( ***) ***-**** and my birthday is *-**-** I have not received any email about this issue and I would like it fixed ASAP. How can I get my account enabled again?
GetHuman-katedavi did not yet indicate what Facebook should do to make this right.
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