So Thursday morning I was able to get on Facebook then I got to work and wasn't able to...

GetHuman1151195's customer service issue with Facebook from September 2018

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The issue in GetHuman1151195's own words
So Thursday morning I was able to get on Facebook then I got to work and wasn't able to get on Facebook anymore wanted me to login so I tried logging in with my password and everything and it would not work so I tried to change the password and that wouldn't work for a while I had to go through a couple different channels to change my password and I guess I have to types of verifications to go through on my Facebook account and you guys are supposed to send me a SMS message verification code to my phone which is ***-***-**** and I don't ever get it so I'm thinking somebody hacked my account and changed the number and password I need you guys to get this figured out and fixed as soon as possible please contact me at J*****@***.com or *** *** ****

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Customer service issue
Reported by GetHuman1151195
Sep 16th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 142681 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1151195 started working on this issue
Sep 16th, 2018 4:46pm