Hi Support,**My name is Andreea Carp, my iphone *s broke down recently because the soft...

GetHuman-andreeac's customer service issue with Facebook from September 2018

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The issue in GetHuman-andreeac's own words
Hi Support,**My name is Andreea Carp, my iphone *s broke down recently because the software failed. I went into an Iphone store and they help me reinstall the software, they fixed the phone but i lost all my apps including facebook.*I reinstalled facebook and tried to login using my phone number *********** and my password but it failed.*I then tried to login with one of my email address *****@***.com but again i was not successful to login because i can't access this email adress because i don't remember the password and i can't recover the password because when i created the email address i haven't considered to node down that information therefore i don't remember and can't recover the email address.**Can someone assist me resetting the account on a new email address *****@***.com?**I'm happy to prove my identity and provide any information you might need in order to recover my facebook account.**You can reach me on *****@***.com or on **************(uk number)**Many thanks,*Andreea Carp

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Facebook

Customer service issue
Reported by GetHuman-andreeac
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 142599 others
0 customers following this

Timeline

GetHuman-andreeac started working on this issue
Sep 16th, 2018 3:28pm

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