I was trying to do a charity donation for a friends (Larry Adams) birthday On Face Book...

GetHuman-rsroozeb's customer service issue with Facebook from September 2018

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The issue in GetHuman-rsroozeb's own words
I was trying to do a charity donation for a friends (Larry Adams) birthday On Face Book I thought I cancelled my donation before sending, because it wasn’t the amount I wanted to donate, so I made a new donation of $**.**. Thinking the one that was for $** was not sent. It ended up processing both payments that were paid via PayPal. PayPal informed me that I have to contact FaceBook to get my refund. The donation was made today around *:**PM by Ronda Roozeboom. Can you tell me how to proceed. I’ve called St Jude’s and PayPal and they say FB has to handle this. I was trying to do a nice thing, I hope you will help me out. I barely had $** to spare let alone $***.**. Please msg me at *** *** **** or email R*****@***.com**Sent from my iPhone

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Facebook

Customer service issue
Reported by GetHuman-rsroozeb
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 141986 others
0 customers following this

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GetHuman-rsroozeb started working on this issue
Sep 16th, 2018 12:46am