I had a facebook group that was supposedly deleted in January and I was told that I nee...

GetHuman1148184's customer service issue with Facebook from September 2018

1 view | 141724 similar | 0 following
Help with my Facebook issue
GetHuman1148184's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1148184 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1148184 can let us know if they help or not.
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The issue in GetHuman1148184's own words
I had a facebook group that was supposedly deleted in January and I was told that I needed to create a closed group. Which I did, but the old group was never deleted now my customers dont know which group is which. In addition I have now had the group disabled for content. But there are no clear instructions on how to fix the problem. Does all previous posts have to be redone, or just future posts? If it is a closed group why the problem, I was told that I wouldnt be as censored with a closed group. I have tried to stick to your rules that are written as much as I can, but if you are just going to target me because you dont like my business then what is the point.Are you really trying to tell me that you are going to kick me off no matter what?It would be nice to speak to someone about this matter, so I can understand clearly what you are looking for.

GetHuman1148184 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1148184
Sep 15th, 2018 - 2 years ago
Fixed
Seen by 1 customer so far
Similar issue to 141724 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1148184 started working on this issue
Sep 15th, 2018 6:32pm
GetHuman1148184 indicated the issue is not fixed yet.
Sep 15th, 2018 6:38pm

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