I want to make a switch to my other account and stop using my current(private) account...

GetHuman-steelson's customer service issue with Facebook from September 2018

7 views | 141459 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-steelson's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-steelson's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-steelson will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-steelson can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-steelson may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-steelson's own words
Log in ... I want to make a switch to my other account and stop using my current(private) account. Every single time I try to reset my password I'm told I entered a passcode too many times. Every. Single. Time. I been trying for several weeks and even waited for a couple weeks before trying again. Clearing cache and cookies and all that other made up bs advice does NOT work. I gave you the evil spying fb my Google info and still no access. Thats just creepy. The invasion never stops. I need my other account, literally need for various not so superficial reasons. There's nothing "I" can do. In **** can you please stop only focusing on spying and sharing our info for profit and sevret obligations and start finally fixing your issues with all the accumulated wealth. I was told the password I entered was my last password which is ironic because I was it was incorrect when I last tried to use it and had to reset it and now this!
Nothing can possibly work on my end and its basically lying about my log in and passcode activity.

GetHuman-steelson did not yet indicate what Facebook should do to make this right.

How GetHuman-steelson fixed the problem

We are waiting for GetHuman-steelson to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-steelson fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-steelson
Sep 15th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 141459 others
0 customers following this


GetHuman-steelson started working on this issue
Sep 15th, 2018 1:35pm