Daniel Wright...

GetHuman1146358's customer service issue with Facebook from September 2018

2 views | 141201 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1146358 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1146358 can let us know if they help or not.
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The issue in GetHuman1146358's own words
Daniel Wright * ** Stuart Way* Bury Green* Cheshunt* EN* *BG * UK****** ************ *********th *September ****.*Dear Sir or Madam.* On the *th September I wrote to Facebook concerning a Ban on me posting on Facebook, which I think is a mistake on Facebook’s part. I had been banned for ** days on the *tth August for a comment I made. But during the course of that Ban I received this message from Facebook, * “Your post is now back on Facebook. We're sorry that we got it wrong.* *“*But I am still unable to post on Facebook after having another ** Day Ban imposed. For what, I do not know. How can I be banned if I can’t post any comments since I was banned and it is impossible to post comments while being banned.*I can’t get through to anyone on the Facebook site to ask why, and I feel it is a mistake somewhere. But because there is no one to speak to of make a comment to, I have to write to your offices in the hope that you can put it right. *It would be nice to know for what reason I am banned, so I don’t do it again. But I have been given no reason, and been told that the original Comment that got me banned has been put back and I received apologies from Facebook. So I hope you understand how I am at a lost at being banned again, while not only not posting any comment, but unable to post any comments because it was Facebook that stop me, rightly or wrongly. *** Your Faithfully* Daniel Wright.

GetHuman1146358 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1146358
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 141201 others
0 customers following this

Timeline

GetHuman1146358 started working on this issue
Sep 15th, 2018 6:58am

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