My Facebook account that I deleted in January this year's appears still to be active. I...
GetHuman1146163's customer service issue with Facebook from September 2018
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1146163's own words
My Facebook account that I deleted in January this year's appears still to be active. I believe the account has been stolen. I no longer have access to the email or phone number on the account as they have both been changed. It appears when I attempted to log in with my old password that it also has been changed, as well as an unknown email address to myself on the account and linked to a what's app account which I have never had before. When I put in my old password the account says looks like you have used an old password, type current password which I do not know as I would say has Likley been changed. I don't have recovery info either as my old email and phone number since then has also been changed.*I can provide you with any additional info you require including photo ID, old phone number and passwords attached to the account. *I would like to stress that I am extremely concerned about my privacy and how potentially my Facebook account could be being used. For further peace of mind I would like the account disabled. *The user name on the account is *****@***.com*And phone number **********.*I am happy to provide you with any further information you require via email.*I thankyou for your time in investigating this matter and commend you toward your commitment for enhancing user privacy.*Kindest regards *Amanda Mantell
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