Dear Team*Need your help and feedback urgent as my facebook account stolen in the name...

GetHuman-fikry_'s customer service issue with Facebook from September 2018

13 views | 140669 similar | 0 following
Help with my Facebook issue
GetHuman-fikry_'s next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fikry_ will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fikry_ can let us know if they help or not.
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The issue in GetHuman-fikry_'s own words
Dear Team*Need your help and feedback urgent as my facebook account stolen in the name of *Ahmed Fikry ELAshry*And the hacker changed the name to*Abdo Mokhtar*And the hacker changed the facebook password and mail password for*Fikry* *****@***.com*as i can not access this mail any more .*If you want to confirm you can check with my friends on facebook specially *Mohamed elashri Brother*Marwa ashry Sister*Asma ahmed Wife*Ahmed Maher. Friend*I want you to send the reset code to *My mobile number as it is still connected to*To my account ************** *egyptian mobile number*Or you can send it to my friends listed above*Or you can send it to my new email*F*****@***.com*Respective support is highly appreciated.*Kindly note that this hacker is using my account for selling items on facebook which may cause legal problems.**Regards,

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Facebook

Customer service issue
Reported by GetHuman-fikry_
Sep 14th, 2018 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 140669 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-fikry_ started working on this issue
Sep 14th, 2018 6:53pm
GetHuman-fikry_ indicated the issue is not fixed yet.
Sep 15th, 2018 7:04pm
GetHuman-fikry_ indicated the issue is not fixed yet.
Sep 15th, 2018 7:04pm
GetHuman-fikry_ indicated the issue is not fixed yet.
Sep 15th, 2018 7:04pm
GetHuman-fikry_ indicated the issue is not fixed yet.
Sep 15th, 2018 7:05pm
GetHuman-fikry_ indicated the issue is not fixed yet.
Sep 15th, 2018 7:06pm

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