Dear Facebook**I have created four face book music and life story pages which has taken...

GetHuman-hayleysu's customer service issue with Facebook from September 2018

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The issue in GetHuman-hayleysu's own words
Dear Facebook**I have created four face book music and life story pages which has taken me a whopping ** years. I also call this my musical book *** and have ** chapters (that are fb accounts all fully supported by Facebook Team who have been wonderful over the years) PLEASE HELP HAVE A MASSIVE A PROBLEM NOW ** Suddenly, out of the blue over the last three * weeks all my HAYLEY SUSAN TURNER accounts that are the TEAM MEMBERS OF my * PAGEs &, "EAST LONDON LIVE LOVE MUSIC" … the ** accounts all genuine accounts... with ID SUPPLIED ALWAYS... they have been daily and nightly disappearing from public view and then... when I attempt to log in I am being asked to create a new password or supply a photo of how I look like. (((NO, I have not been hacked ad have been told that it IS A FACEBOOK SERVER ISSUE... Norton told me I must contact you ASAP)))) I am so ill over this problem and seriously very distressed as this can happen to an account *-* even *-* times each account! and all in a few hours... all the time chasing back my accounts :( I have been up all nights long trying to retrieve all of the chapters back again it is very hard for me. I have been in total despair. I have NOT KNOWN anything like this to happen to me before on Facebook, I am unwell because of the distress!!!!! PLEASE HELP ME TO STOP HAPPENING PLEASE. This account is my final account. Please help. With All My Loyal Love To You Always Yours, Hayley Susan XxxxX

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Customer service issue
Reported by GetHuman-hayleysu
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 140608 others
0 customers following this


GetHuman-hayleysu started working on this issue
Sep 14th, 2018 5:49pm