Greetings, I am an new user of Facebook and I've registered an account on facebook. aft...

GetHuman-pinupchi's customer service issue with Facebook from September 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pinupchi will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pinupchi can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-pinupchi's own words
Greetings, I am an new user of Facebook and I've registered an account on facebook. after I finished the registration and was trying to do the first-time login, the system would ask me to submit my photo. After that, my account was disabled. ***I left messages on official website but didn't get response until now. So I just applied another account, the same issue appears again. I was required to submit my photo again and I'm afraid that my account will be disabled again. ***The reason that the system want to check my identity, I think It can be the proxy that I'm using now. I'm currently in China and, only when I use a VPN app can I get connected with internet. **My new account ID is an email address: *****@***.com. *Please let me know what I could do to solve this problem. Thanks !

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Facebook

Customer service issue
Reported by GetHuman-pinupchi
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 140208 others
0 customers following this

Timeline

GetHuman-pinupchi started working on this issue
Sep 14th, 2018 12:15pm

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