My phone logged me out of all my apps. I managed to get all back up except Facebook and...

GetHuman-cobblegu's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-cobblegu's own words
My phone logged me out of all my apps. I managed to get all back up except Facebook and messenger. I sign in then when it says its going to send second security code to the number or either emails I get nothing.I've sent two previous request with photo and written code from the help centre page and I've not got any replies at all. Im still logged out and its becoming frustrating as I have things I'm selling etc. The email I'm supplying is also one of my contact emails in my Facebook acc. Thank you

GetHuman-cobblegu did not yet indicate what Facebook should do to make this right.

How GetHuman-cobblegu fixed the problem
It seems to be back up and working now. I tried from another phone also but couldn't get on. My original phone finally went dead flat so I charged it and it miraculously turned on but I only just put sim back in today and Facebook hooked straight up andinto my original account.
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Customer service issue
Reported by GetHuman-cobblegu
Sep 14th, 2018 - 3 years ago
GetHuman-cobblegu shared how to fix
Seen by 4 customers so far
Similar issue to 139926 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-cobblegu started working on this issue
Sep 14th, 2018 5:01am
GetHuman-cobblegu confirmed the issue is fixed. Hooray!
Sep 25th, 2018 12:39pm

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