Facebook says my password is inncorect but I haven't changed it in a year
GetHuman-tracewel's customer service issue with Facebook from September 2018
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Help with my Facebook issue
GetHuman-tracewel's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tracewel will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tracewel can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tracewel's own words
Login using my normal * & password ... I can't remember my email an my phone numbers to my facebook which are ********** an ********** I have them linked to my account but theyre old or discconected now but when I tried typing in my normal*usual password craigcurtiswells an it says it's incorrect but I know I haven't changed it so I think someone had to have hacked my facebook I wanna recover my account but idk how or what to do to? Please message my new email asap!!!!
My password is correct but it says it's incorrect.
Facebook contacting me on my new email so I can recover my account in case it's been hacked
Years of use
I've tried everything the help center asked even tried recovering my old phone *s an email tried contacting a facebook representative but they don't have a * to contact them with so that's why I'm here now!.
I have an issue with Facebook too
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GetHuman-tracewel indicated the issue is not fixed yet.
Sep 14th, 2018 4:01am
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