Facebook says my password is inncorect but I haven't changed it in a year

GetHuman-tracewel's customer service issue with Facebook from September 2018

14 views | 139878 similar | 0 following
Help with my Facebook issue
GetHuman-tracewel's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tracewel will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tracewel can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tracewel's own words
Login using my normal * & password ... I can't remember my email an my phone numbers to my facebook which are ********** an ********** I have them linked to my account but theyre old or discconected now but when I tried typing in my normal*usual password craigcurtiswells an it says it's incorrect but I know I haven't changed it so I think someone had to have hacked my facebook I wanna recover my account but idk how or what to do to? Please message my new email asap!!!!
My password is correct but it says it's incorrect.
Facebook contacting me on my new email so I can recover my account in case it's been hacked
Years of use
I've tried everything the help center asked even tried recovering my old phone *s an email tried contacting a facebook representative but they don't have a * to contact them with so that's why I'm here now!.
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Customer service issue
Reported by GetHuman-tracewel
Sep 14th, 2018 - 3 years ago
Seen by 14 customers so far
Similar issue to 139878 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-tracewel started working on this issue
Sep 14th, 2018 3:50am
GetHuman-tracewel shared this issue with your circles on Google+
Sep 14th, 2018 3:51am
GetHuman-tracewel indicated the issue is not fixed yet.
Sep 14th, 2018 4:01am

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