My facebook account is disabled and it driving me crazzzy
GetHuman-youwishj's customer service issue with Facebook from September 2018
6 views | 139679 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-youwishj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-youwishj's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-youwishj will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-youwishj can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-youwishj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-youwishj's own words
Log in to my account as I have done for the past * or * years... ... My account has been disabled as I had a different name for my profile to the name listed on my birth certificate. Reason I had not used my actual name is because I have been very worried about my a*Safety of late due to an obsessive ex boyfriend who I did not want to be able to just search my name and find me. As he has done in past with numerous fake accounts also. My account email*username is : *****@***.com and the name I had for that account was: von not-telling. My actual name is: Siobhan Carroll. I have tried once unsuccessfully to verify my identity by uploading documents via the page provided to do so, and now a second time this morning. I have provided a photo of my bank card and also a screenshot of bank statement, I really hope this is sufficient enough to have my account name changed to that of my real name Siobhan Carroll, as bot have an active account is causing me far greater inconvenience that my ex boyfriend ever did.
There was a reason I had different... To do with my own personal safety because of issues with a past partner..
Want my account restored asap
Sent in copies of documents via the page facebook sent me to to do so
I have an issue with Facebook too
How GetHuman-youwishj fixed the problem
We are waiting for GetHuman-youwishj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.