My facebook account is disabled and it driving me crazzzy

GetHuman-youwishj's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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Before contacting them, items GetHuman-youwishj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-youwishj's own words
Log in to my account as I have done for the past * or * years... ... My account has been disabled as I had a different name for my profile to the name listed on my birth certificate. Reason I had not used my actual name is because I have been very worried about my a*Safety of late due to an obsessive ex boyfriend who I did not want to be able to just search my name and find me. As he has done in past with numerous fake accounts also. My account email*username is : *****@***.com and the name I had for that account was: von not-telling. My actual name is: Siobhan Carroll. I have tried once unsuccessfully to verify my identity by uploading documents via the page provided to do so, and now a second time this morning. I have provided a photo of my bank card and also a screenshot of bank statement, I really hope this is sufficient enough to have my account name changed to that of my real name Siobhan Carroll, as bot have an active account is causing me far greater inconvenience that my ex boyfriend ever did.
There was a reason I had different... To do with my own personal safety because of issues with a past partner..
Want my account restored asap
Sent in copies of documents via the page facebook sent me to to do so
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Customer service issue
Reported by GetHuman-youwishj
Sep 13th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 139679 others
0 customers following this


GetHuman-youwishj started working on this issue
Sep 13th, 2018 11:17pm