Facebook memorialized the wrong account.

GetHuman1181798's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman1181798's own words
Trying to memorialize by brother's account. He passed away ** August ****. ... I tried to have my brothers Facebook account (Patrick Rowland) memorialized. The Facebook team instead of memorializing my brothers account they memorialized my account (Jeff Rowland) and now I cant access my account to get to the help page to try and have this mistake rectified. I need Facebook to reverse what they have done to my account.
They mistakenly memorialized my account instead of my brothers.
Just reverse the action taken to memorialize my account.
I have an issue with Facebook too
How GetHuman1181798 fixed the problem
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Facebook
Customer service issue
Reported by GetHuman1181798
Sep 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 149502 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1181798 started working on this issue
Sep 22nd, 2018 3:55am
GetHuman1181798 indicated the issue is not fixed yet.
Sep 23rd, 2018 1:52pm
GetHuman1181798 indicated the issue is not fixed yet.
Oct 2nd, 2018 1:41pm
GetHuman1181798 indicated the issue is not fixed yet.
Oct 2nd, 2018 1:46pm
GetHuman1181798 indicated the issue is not fixed yet.
Oct 2nd, 2018 1:47pm