I went to scroll Facebook and my account shut down and wont let me log in. It stated...

GetHuman-sugadrip's customer service issue with Facebook from September 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sugadrip's own words
I went to scroll Facebook and my account shut down and wont let me log in. It stated that my identity needed to be verified in which I did now I cant log it because it continues to say I have to wait until everything is verified. Why. I'm who I say I am I never had any problems like this before so how can I retrieve my page? And I cant build a new account either or access from my phone.
GetHuman-sugadrip did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-sugadrip
Sep 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-sugadrip started working on this issue
Sep 22nd, 2018 3:05am