Hello Facebook, ***I am a user a facebook and have been on the platform for many years...

GetHuman1181681's customer service issue with Facebook from September 2018

5 views
 | 
149457 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1181681's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1181681's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1181681 will want to follow the link below to head to their help center. We will check on GetHuman1181681 later to make sure it's all set or try to help escalate.
The issue in GetHuman1181681's own words
Hello Facebook, ***I am a user a facebook and have been on the platform for many years now, and I decided to start a Business sometime soon, and was really depending on Facebook as one of my marketing platforms, I was really in the process in building up my Business and company and starting to build a website and get the Business going and I had setted up the Business Manager account with the ad account, However I got into a catastrophic accident that put me in the worst mental state of my life and i never thought of going back onto the platform due to my depression and anxiety for weeks now, and was really not feeling the need to go back and work on my Business until the recent talks and consultations i have just had, and looking back onto my Business structure Facebook is one of my dominant needs to my Business overall success, During the time of recovery i became unaware about the policy that i have breached and i am really sorry for not keeping up with it, i understand that this is a major role for facebook to keep up with their terms and services and facebook is doing a great job, I would want to apologise sincerely for my lack of appreciation and also lack of responsibility during the time. I am also here today to ask if you can please also reactivate my ad account for this issue will never happen again, Please****Ahmed Khiar*Thank You
GetHuman1181681 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1181681 fixed the problem
We are waiting for GetHuman1181681 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1181681 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1181681
Sep 22nd, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 149457 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1181681 started working on this issue
Sep 22nd, 2018 3:01am