I have had my Facebook account hacked, I had an email from Facebook yesterday saying it...

GetHuman-ktmmum's customer service issue with Facebook from September 2018

136561 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-ktmmum's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ktmmum's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ktmmum will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ktmmum can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ktmmum may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ktmmum's own words
I have had my Facebook account hacked, I had an email from Facebook yesterday saying it’s temporary closed as they think it’s been hacked *Can you please re activate it *Kind regards**Lisa Hewitt *************K*****@***.com
GetHuman-ktmmum did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ktmmum fixed the problem
We are waiting for GetHuman-ktmmum to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ktmmum fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ktmmum
Sep 11th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 16 customers so far
Similar issue to 136561 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ktmmum started working on this issue
Sep 11th, 2018 1:32pm