Someone has hacked my account. I’ve been working on this for two weeks. I think they ha...

GetHuman-cynple's customer service issue with Facebook from September 2018

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The issue in GetHuman-cynple's own words
Someone has hacked my account. I’ve been working on this for two weeks. I think they hacked my e-mail or phone number. So I was going to help privacy, login alerts, you name it I have done it. When I go to they wanted to request my my phone info. It said no device found? Now I have * emails and * phone numbers. The e-mail that I think was hacked is *****@***.com so I switched to *****@***.com. The phone numbers I have are *-***-***-**** and the second phone number is ***-***-****, this one excuses the *-. When I went one time to user login or some setting that gives the IP address and it gave me this, “black *****@***.com. Please help because I need my info because my husband has a brain injury and disabled and my daughter and I are also disabled. My bank information was hacked about * weeks ago which shut down my debit. I have the new card but until this issue is resolved I can’t take any chances.*Thank you*Cynthia Milligan Marchal

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Facebook

Customer service issue
Reported by GetHuman-cynple
Sep 6th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 130695 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-cynple started working on this issue
Sep 6th, 2018 6:19pm

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