I was logged into Facebook and messenger on my respective accounts. I deleted the app a...

GetHuman1102300's customer service issue with Facebook from September 2018

10 views | 130324 similar | 0 following
Help with my Facebook issue
GetHuman1102300's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1102300 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1102300 can let us know if they help or not.
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The issue in GetHuman1102300's own words
I was logged into Facebook and messenger on my respective accounts. I deleted the app after I was too attached to my phone.*It has been a few months and now I want to go back into my Facebook and messenger account.*I tried to log back into my account re downloaded the app and went to log in using my phone number, the same one that I used to create my page and keep getting text notifications from. *I entered it in and the pass word I used and it won’t let me into the account. I try to change my password and put my email in but I have tried every single email I have and none are registering when I know one is tied to the account.*I my email or atleast tell me what it is so I can re set my password and access my account

GetHuman1102300 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1102300
Sep 6th, 2018 - 4 years ago
Fixed
Seen by 10 customers so far
Similar issue to 130324 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1102300 started working on this issue
Sep 6th, 2018 1:52pm
GetHuman1102300 indicated the issue is not fixed yet.
Sep 6th, 2018 2:52pm

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