My phone was stolen in Europe along with the number I need for verification, I cannot l...

GetHuman-cowlijac's customer service issue with Facebook from September 2018

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The issue in GetHuman-cowlijac's own words
My phone was stolen in Europe along with the number I need for verification, I cannot login to my Facebook or what’s app to contact any of my friends or family. Desperately need help!!! *I have already tried to send Facebook my passport and a selfie with the number they request when u don’t have access to your number, they haven’t responded in any way and it has been **hrs!! I also can’t backup my new phone so I have no data and can’t access my bank to transfer money. My new phone number is **** *** *** ***
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Customer service issue
Reported by GetHuman-cowlijac
Sep 5th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-cowlijac started working on this issue
Sep 5th, 2018 11:05am