I just need to get access to my account again. Password did not work. I don't have a prearranged course of action for this problem. I cannot talk or text or email facebook so WHAT SHOULD I DO?

GetHuman1088333's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman1088333's own words
Facebook did not recognise my device when I tried to log in. I tried to verify with their dual verification process but the *nd code does not get sent to my phone. I think an old phone number is on file. The facebook app does not allow me to send my I'd to verify. Also I don't know where to send it to at facebook.
GetHuman1088333 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1088333
Sep 4th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 17 customers so far
Similar issue to 127153 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1088333 started working on this issue
Sep 4th, 2018 3:10am
GetHuman1088333 indicated the issue is not fixed yet.
Sep 5th, 2018 11:39am
GetHuman1088333 indicated the issue is not fixed yet.
Sep 8th, 2018 10:32pm
GetHuman1088333 indicated the issue is not fixed yet.
Sep 8th, 2018 10:33pm
GetHuman1088333 indicated the issue is not fixed yet.
Sep 8th, 2018 11:12pm
GetHuman1088333 indicated the issue is not fixed yet.
Sep 16th, 2018 11:42am
GetHuman1088333 indicated the issue is not fixed yet.
Sep 16th, 2018 11:43am
GetHuman1088333 indicated the issue is not fixed yet.
Sep 20th, 2018 8:19am
GetHuman1088333 indicated the issue is not fixed yet.
Sep 20th, 2018 8:22am
GetHuman1088333 indicated the issue is not fixed yet.
Sep 20th, 2018 6:11pm
GetHuman1088333 indicated the issue is not fixed yet.
Sep 20th, 2018 11:52pm
GetHuman1088333 indicated the issue is not fixed yet.
Sep 21st, 2018 4:02pm
GetHuman1088333 indicated the issue is not fixed yet.
Sep 21st, 2018 4:03pm