Need to get into my account again

GetHuman-cgraycj's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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GetHuman-cgraycj's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cgraycj will want to follow the link below to head to their help center. We will check on GetHuman-cgraycj later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cgraycj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cgraycj's own words
Log into my facebook ... I made my Facebook when I was like ** or ** and I’ve had to change my password a bunch of times because it kept getting hacked. So I just got a new phone and I can’t remember the password for my Facebook or the password to my old email that I used when I made my Facebook and I clearly don’t have the old number to send the verification code to.
There is no agent to walk you though it
Finding a way for me to make a new password so I can use my Facebook.
Tried to figure out the log in for my old email but can’t remember it
I have an issue with Facebook too
How GetHuman-cgraycj fixed the problem
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Customer service issue
Reported by GetHuman-cgraycj
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 149364 others
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GetHuman-cgraycj started working on this issue
Sep 21st, 2018 10:43pm