Need to get into my account again

GetHuman-cgraycj's customer service issue with Facebook from September 2018

3 views
 | 
149364 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-cgraycj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cgraycj's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cgraycj will want to follow the link below to head to their help center. We will check on GetHuman-cgraycj later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cgraycj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cgraycj's own words
Log into my facebook ... I made my Facebook when I was like ** or ** and I’ve had to change my password a bunch of times because it kept getting hacked. So I just got a new phone and I can’t remember the password for my Facebook or the password to my old email that I used when I made my Facebook and I clearly don’t have the old number to send the verification code to.
There is no agent to walk you though it
Finding a way for me to make a new password so I can use my Facebook.
Tried to figure out the log in for my old email but can’t remember it
I have an issue with Facebook too
How GetHuman-cgraycj fixed the problem
We are waiting for GetHuman-cgraycj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-cgraycj fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-cgraycj
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 149364 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cgraycj started working on this issue
Sep 21st, 2018 10:43pm