I keep getting lock out of everything u guys locked me out after u unlocked me on Monda...

GetHuman-jeanamth's customer service issue with Facebook from August 2018

121893 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-jeanamth's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jeanamth's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jeanamth will want to follow the link below to head to their help center. We will check on GetHuman-jeanamth later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jeanamth's own words
I keep getting lock out of everything u guys locked me out after u unlocked me on Monday saying u verifed I was who I say I was but tonight I was just getting all of my contacts back & before I got to save anything I get a message saying that I'm not who I said I was really I'm the one who is telling the truth & someone else gets to control wheather or not I get to have FB or not really not fair I never did anything to deserve this stuff. So please can I havey orgainal acct back I have so much info pics family friends in there that I'll never see or be able to talk to with out it. I have very important pics of my family from Minnesota & my granddaughter Emma bothy kids it unreal whatis happening to me I want all but one acct closed & no one can get into but one & that is email *****@***.com. Password Jamie&Page Please I am begging you to let me have it back. I don't know what else to do in u can call me @ ***-***-**** & I can prove who I am that way my address is *** w valley str Granby Mo ***** my dob is ******* my full name is Jeana Marie Thorson that's where I get the m in my email address. I just am tired of getting locked out all the time lately it not fair that someone is doing this to me again. Thank u Jeana M Thorson
GetHuman-jeanamth did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jeanamth fixed the problem
We are waiting for GetHuman-jeanamth to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jeanamth fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jeanamth
Aug 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 121893 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-jeanamth started working on this issue
Aug 30th, 2018 1:59am