Your Page******************Additional details**Hello Facebook appeal team,***Yesterday...

GetHuman1050510's customer service issue with Facebook from August 2018

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The issue in GetHuman1050510's own words
Your Page******************Additional details**Hello Facebook appeal team,***Yesterday my page https:***progreatbritain was affected by the worldwide bug which removed our posts without our knowledge. Thankfully, this issue has now been resolved.**However the page https:***progreatbritain along with others* seem to have been blocked from sharing links to our large fan base.* https:***euIVotedLeave***This could be a glitch*error as we have spoken to multiple page owners who have all had the same problem, despite not posting clickbait content. Example: *https:***antoinehollnl*status**********************If this is not an error*glitch then and we have indeed been blocked from sharing links on our pages. We benevolently ask if you remove this ban for the following reasons:*** – This is the first-page level ban our pages have received from Facebook, individual posts or warnings were not received before this ban was enforced, hence we had no idea that the links were potentially against Facebooks T&Cs and we were unable to act in an attempt to avoid a page level ban.*** – The pages in question did not receive any prior warning that the content being shared could be classified as ‘clickbait’, nor did our personal profiles receive any warnings*bans before this.*** – We do not believe that the links that we shared onto the pages were clickbait, as we simply took inspiration from larger news outlets for the headlines. Examples: https:***DailyExpress*posts*******************https:***DailyExpress*posts*****************?**https:***uniladmag*posts*****************?*** – Our content was not misrepresentative nor did it publish any kind of ‘fake news’. The articles could be researched and found on additional news sources.*** – We do not believe we broke Facebook community standards of which we have looked at closely since the recent update. We never promoted dangerous individuals, crime, harm or illegal goods. We never published anything to do with suicide or self-injury, child nudity or sexual exploitation of children or adults, bullying or harassment. Not once did we promote hate speech, graphic content, nudity, or cruel content targeted at a specific person. We did not share spam or mislead*false advertising articles. Fake news was never published as all of the articles we shared could also be found on other news sites.*** – We believe that the ‘clickbait’ accusation is subjective and what would be clickbait to one person is not to another. We strongly feel that our pages should not be banned indefinitely for sharing links which Facebook believes ‘lure people’ into clicking.*** – We feel that this page has been specifically targeted because of its size and due to the fact it is not officially registered as a company.*** – We also believe that this page block is a political decision taken by Facebook, in an attempt to silence a large Facebook page with Centre-Right leaning views which campaigns for the UK's exit from the European Union.****Instead of a blanket page block on links, we would prefer to work with Facebook to receive feedback from what is and is not acceptable, as opposed to an immediate ban without prior warning. It is important for Facebook and Publishers to maintain a healthy relationship which works in the best interest of both parties.**I fear declining this appeal will lead to negative media attention towards Facebook.**Ultimately, we apologise profusely for any links shared on the page which Facebook believes are ‘clickbait’ and will revise all content being shared to the page in the future in the event the page appeal is accepted.

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Customer service issue
Reported by GetHuman1050510
Aug 29th, 2018 - 3 years ago
Seen by 6 customers so far
Similar issue to 120935 others
0 customers following this
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GetHuman1050510 started working on this issue
Aug 29th, 2018 11:13am
GetHuman1050510 indicated the issue is not fixed yet.
Aug 30th, 2018 12:16pm

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