It says fixed, but it is NOT FIXED AT ALL!!!

GetHuman1047271's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1047271's own words
write and post a review ... I want to post a review for the business Catcouver on their FB page. When I log in, the reviews tab is not there and neither are the stars. I can only see them when I am not logged in (but then I cannot post the review). I want to be able to post my review.*NOT FIXED As of August ** ****
all the instructions and "help" say to use the "review" tab or the stars, which are not there!
they gave me instructions that actually work
since ****
everything I found online and in their "help"
I have an issue with Facebook too
How GetHuman1047271 fixed the problem
We are waiting for GetHuman1047271 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

facebook
Customer service issue
Reported by GetHuman1047271
Aug 28th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 120032 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1047271 started working on this issue
Aug 28th 4:59pm
GetHuman1047271 indicated the issue is not fixed yet.
Aug 28th 5:01pm
GetHuman1047271 indicated the issue is not fixed yet.
Aug 28th 6:28pm
GetHuman1047271 indicated the issue is not fixed yet.
Aug 29th 12:33pm
GetHuman1047271 indicated the issue is not fixed yet.
Aug 29th 12:36pm
GetHuman1047271 indicated the issue is not fixed yet.
Aug 29th 6:06pm