Hello Custumer Support Team,*First of All, I would like to thank you in advance for you...

GetHuman-putrajua's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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GetHuman-putrajua's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-putrajua will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-putrajua can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-putrajua's own words
Hello Custumer Support Team,*First of All, I would like to thank you in advance for your help and support...*My Problem is that my Facebook account was disabled and I would to ask you for re-activating it again. *The rules and regulations of the facebook which determine the use of certain features was not very clear to me but after taking a look on it in the help center - Spam section,I Found why my account was disabled and I assure you that the cause of blocking My account,Which is the incorrect use the messages feature according to your regulations,was not by any way out of evil will of me and was totally by accident,i will really appreciate use the face book features in the future *my self facebook account

GetHuman-putrajua did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-putrajua
Aug 28th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 119984 others
0 customers following this

Timeline

GetHuman-putrajua started working on this issue
Aug 28th, 2018 4:21pm

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