Problem: *Group's only Admin has passed away in January ****, and the two remaining Mod...
GetHuman-lifesaqu's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-lifesaqu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lifesaqu's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lifesaqu will want to follow the link below to head to their help center. We will check on GetHuman-lifesaqu later to make sure it's all set or try to help escalate.
Problem: *Group's only Admin has passed away in January ****, and the two remaining Moderators need to be Admins now. *Link to group: https:**www.facebook.com*groups*******************We currently have **** new membership request, which is more than the both of us to handle. We need to be able to add more help in Moderating the group. I've already gone through the process of making the Passed Admin's Personal Facebook account into a memorial. Asked many times through the "Report a Problem" help in facebook, but only get an automated response. **How we want it resolved:*Unseat current Admin and make the moderators into admins. Please & thank you.
GetHuman-lifesaqu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lifesaqu fixed the problem
We are waiting for GetHuman-lifesaqu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.